Privacy Policy

1. Information We Collect

We collect information that helps us provide and improve AudioPen. This may include your account details (name, email, phone), audio uploads, generated transcripts, billing records, and app usage data such as feature interactions and device/browser metadata.

We only collect information that is necessary for service quality, support, security, and legal compliance.

2. How We Use Your Information

We use your data to operate core features (speech-to-text, rewriting, account management), provide customer support, process payments, improve reliability, and prevent abuse or fraud.

We may also use aggregated, non-identifiable analytics to understand product performance and improve user experience.

3. Data Sharing and Third Parties

We do not sell your personal data. We may share limited information with trusted service providers (such as hosting, analytics, and payment processors) only when required to run our services.

These providers are expected to follow appropriate security and confidentiality standards.

4. Data Retention and Deletion

We retain your information only as long as needed for the purposes described in this policy, including legal, accounting, and security obligations.

You can request deletion of your account and associated data. Some records may be retained where required by law or financial regulations.

5. Security Practices

We use reasonable technical and organizational safeguards to protect your data from unauthorized access, misuse, alteration, or loss. This includes controlled access, encrypted transmission where applicable, and regular monitoring of service health.

No system is 100% risk-free, but we continuously improve our controls to keep your data safe.

6. Your Rights and Choices

You may request access to your data, corrections, or account deletion. You may also contact us if you have concerns about privacy or how information is processed in your account.